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Powerful Coaching Questions To Use With The GROW Model
The GROW Model – originally developed by Graham Alexander, Alan Fine, and Sir John Whitmore is the coaching framework most commonly used by Managers to coach their employees; improve performance, solve...
View ArticleDo you know when to teach, mentor or coach?
One of the challenges facing people managers is how best to support employee development in order to improve performance. When it comes to regular development conversations the options include...
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Understanding the Skill/Will Matrix
The Skill/ Will Matrix is a tool made popular in “The Tao of coaching” by Max Landsberg and is used to determine what the best leadership approach is for a given team member, based on two metrics:...
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Are you Checking in or Checking up on your team?
As we move to a new normal of hybrid working, it is more important than ever that we engage our teams, especially given the high rates of attrition and the difficulties in hiring talent. Attrition is...
View ArticleHow to Manage your Emotions using the Rational Defensive Continuum
Overview The rational defensive continuum is a framework that depicts the range of emotional responses we exhibit when faced with challenging and triggering situations. The framework illustrates a...
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Embracing Cultural Diversity in the Workplace: A Path to Success
Introduction Cultural diversity (diversity and inclusion) in the workplace has become a driving force in today’s globalised world. As organisations increasingly recognise the value of a diverse...
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4 STAGES OF PSYCHOLOGICAL SAFETY
In the fast-paced and ever-evolving landscape of modern workplaces, the concept of psychological safety has gained significant traction. Coined by Harvard professor Amy Edmondson, psychological safety...
View ArticleHow To Help Middle Managers Thrive in the Workplace
Several years back I wrote a blog that asked if the middle manager role was the most difficult job in the world. I argued, particularly for those working in operations, that the demands placed on...
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A Formula for Measuring Performance
Engagement, performance and ultimately results are hugely influenced by the quality and regularity of ongoing coaching conversations between a manager and an employee. The Corporate Executive Board...
View Article5 Dysfunctions of a Team
“If you get all the people in an organisation rowing in the same direction, you could dominate any industry, in any market, against any competition, at any time.” Patrick Lencioni, The Five...
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